Looking for employee feedback pricing? Find it here.

Simple pricing for any organization




includes 1,000 intercepts sent per month*

For teams that just need the basics. Includes a generous quota and basic question types.

All plans include:

  • Peak-end, CX, and NPS Questions
  • 30 second recordings
  • Speech-to-text
  • Content analysis
  • API access
  • Customizable messaging




includes 2,500 intercepts sent per month*

Enhance engagement and build trust by putting your brand front and center.

orbit also includes:

  • Custom questions
  • Custom branding
  • Longer record times
  • Follow-up actions



starts at 5,000 intercepts sent per month*

For enterprise organizations that require advanced security and support options.

velocity also includes:

  • Premium support
  • Secure data segregation
*Additional intercepts are billed at $5 per100 intercepts

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Trusted by leaders of some of the world's most customer-centric organizations.

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Freqently asked questions

How many user seats are included for my organization?

We offer unlimited users for your account, so you can share customer insights across your organization!

Do you offer special pricing for non-profits and community groups?

Yes, we are happy to work with you to figure out a discounted plan that works for your needs! We believe every organization should have access to rich customer insights and testimonials. Reach out via the chat button in the bottom right.

How do you define an intercept?

Intercept bases pricing off the number of intercepts sent per month. Each message counts as an Intercept, even if multiple messages are sent to the same person in a billing period.

What happens if I go over my alloted quota?

We will automatically bill you in intervals of 100 intercepts.

I'd like to limit costs. Can I set a quota on my intercepts?

Yes, you can request that we turn off automatic overage billing, helping you to stay within your budget.

Are you GDPR compliant?

Yes. If you have any questions or concerns, please reach out to us at hello@intercept.cx.
Expect more from your feedback. Give Intercept a try today.