Feedback built for distributed teams.
Stop using surveys to guess what can only be uncovered in a conversation.
Intercept uses audio and video to capture exactly where your employees are struggling, giving you the insights you need to adjust accordingly.
For anyone who really cares about their employees - they feel a disconnection right now. It helps me to really see how people are feeling about stuff, what environment they are working in, what we can do to help them… it’s a huge sense of connection. We are all so disconnected, so this is really giving me a sense of how my team is doing.
You're in good hands
Trusted by outstanding organizations across a wide range of industries.
Made for the stories behind the experiences
Your employees aren’t just a number to you. They’re the heart of your organization, each with their own unique story - so why settle for capturing feedback that only captures numerical scores? Intercept is built with stories at its core. Using voice and video, augment your scores with rich, actionable, and shareable data.
Mobile-first, because not every team works in an office
With SMS at its core, Intercept is built for teams that are on the move: the remote teams that are spread across the world, the builders in the field, the laborers behind the scenes, and the front-line workers on the floor. If you’re not in a traditional office, Intercept has you covered.
Built with analysis at it's core
Even with a large team, Intercept makes it easy to hear what your employees are saying. With human language smarts powered by IBM Watson©, we surface meaningful insights about emotion, key themes, and sentiment. You have the breadth to see what your entire team thinks at-a-glance, yet the depth to dive into any individual story.
However you engage with your employees, Intercept has you covered
It’s the perfect blend of control and a helpful touch. Intercept has templates to get you started, but you have the power to ask any question, in any format, at any time, and at any cadence.
Crowdsourced decision making
Flexibility to ask whatever you want
With multiple question types to choose from, Intercept helps you capture whatever metrics you need for your use case.
Allow your employees to select from a list of options using polls and multiple choice questions.
We support thumbs-up/down and smiley face ratings for when you just need a quick response.
Not ready to leave NPS behind? We can still capture your NPS question while augmenting it with video-based context.
Our premium plans allow you to create custom audio/video questions. Ask the questions that matter to you.
Pricing built for organizations of all sizes
Connecting with teammates is more important now than ever, so we're offering affordable pricing that grows with your team.
All plans start with a 2 week trial for up to 10 employees.